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Frequently Asked Questions

What are the visiting hours?

We have open visiting hours from 8 a.m. to 8 p.m. Family and visitors may be asked to step out of the room for procedures or for patient rest.

Will I be able to stay with my child?
All rooms have a built in daybed for one parent to spend the night. We recommend that one parent go home at night to get rest to be able to relieve the other parent the next day.

What if I have to leave?
Although we don’t require a family member to stay, it is best for the child to have someone that they are familiar with to be with them during this stressful time. We recognize that there may be times you have to leave and we can access our Cuddler Program to have a trained volunteer stay with your child for brief periods that you can be there.

What will my child eat?
Your child’s diet will be decided by your physician. Infant formula is provided free of charge. For children allowed to have a diet you will be shown how to order food that will be pleasing to your child.