Visitation Policy

Visitation Policy

While INTEGRIS Health continues to support no social visitation, we understand the need for both bedside and medical decision support for our patients. A Patient Support Person is a designated person intended to remain physically present with patients during admission.

Patients can appoint one person 18 years or older and will be asked to limit their traffic in and out of the facility to further prevent the community spread of COVID-19. In addition, should they need to leave the hospital after 7 p.m., they may not have access back into the facility until after 7 a.m. the following morning.

Patient Support Persons must follow the INTEGRIS Health policy by wearing appropriate Personal Protective Equipment (PPE), (ex: mask covering the nose and mouth) while on INTEGRIS Health property including while in the patient room. The designated Patient Support Person will be required to sign a commitment form acknowledging that they have been informed of the policy and will adhere to the requirements. Non-compliant persons will be escorted off the premises.

Patients can also designate a Point of Contact Person to communicate with their care team regarding their medical care. This person is not necessarily a legal medical decision maker but may be one in the same. The Patient Support Person and Point of Contact Person may be the same person but do not have to be the same individual.

Discharge Information

To care for our community during the pandemic, The Centers for Medicare and Medicaid Services, CMS, has relaxed the requirements surrounding post-discharge services.

We try to accommodate patient requests for a certain facility; however, INTEGRIS Health will not always be able to do so during this pandemic. The patient’s choice may be overridden due to pandemic.

Once an attending physician determines discharge is appropriate and needs post-discharge services, INTEGRIS will attempt to accommodate a patient’s or patient’s family’s choice among participating Medicare providers and suppliers of post-discharge services but may not always be able to do so.

After a physician determines the patient can be safely managed at an alternate level of care and appropriate and safe accommodations have been secured with an accepting provider, INTEGRIS will also make every effort to inform your Patient Contact Person/family to let them know of your safe and appropriate post discharge destination. If INTEGRIS Health is unable to reach your family within two hours of the discharge order and/or safe and appropriate transportation availability, you may be discharged in order to make safe accommodations available to those requiring hospital services.

For any questions regarding these policies, please speak with your care team.

Send a Card

Select a special picture and include a custom message and we will deliver the card right to their hospital room or to our caregivers.

Ways to Connect with Loved Ones While They Are Hospitalized

At INTEGRIS, engaging loved ones in the healing process is a critical component of our patient care philosophy. However, to protect our patients, caregivers, visitors and the community during the COVID-19 (Coronavirus) outbreak, we are restricting the entrance of visitors into our hospitals (see visitation policy for details).

Utilize virtual apps on your smart device to connect and play games

  • FaceTime
  • WhatsApp
  • Skype
  • Duo
  • Group Me
  • Marco Polo
  • Words with Friends
  • Boggle with Friends
  • Chess with Friends
  • Crosswords with Friends