When a patient needs a copy of his or her INTEGRIS Health medical record, the Health Information Management department is available to help.
INTEGRIS Health releases copies of patient records upon request provided we receive a written request or valid authorization signed by the patient or legal representative.
Have you recently requested medical records? If so, please help us better serve you by taking a few minutes to tell us about your experience with you records request by clicking the below link and taking a short survey.
Attention Patients and Representatives: To protect patients, their families, and INTEGRIS Health caregivers; and to mitigate the potential transmission of COVID-19, we ask that you do not present to an INTEGRIS Health facility or healthcare provider to obtain copies of medical records. Please direct requests for medical records to
HealthInfoManagement@integrisok.com
or submit a Customer Service Question through Messaging in your INTEGRIS and Me patient portal. If sending the request through the patient portal, select Question about your ROI request under the Regarding heading. Utilizing either method, please specify the health information being requested and provide current contact information including patient name, your name, phone number, and email address. For security purposes, if possible, we will provide a copy of your records to you in the patient portal. Otherwise, we will arrange to provide records in another compliant and acceptable format. For questions, please contact Health Information Management at the number listed below.
This form should be utilized to request copies of your own information or to direct copies of your information be sent to a third party.
This form should be utilized to authorize a third party to obtain copies of your health information upon on the third party’s request.
The “Patient Request for Health Information" or the “Authorization for Release of Health Information” forms may be submitted to INTEGRIS utilizing one of the following methods:
Mail: INTEGRIS HIM Department
3366 NW Expressway, Building D Ste. C20
Oklahoma City, OK 73112
Fax: INTEGRIS HIM Department
405-552-8704- Patient and care providers
405-552-8701- All other requestors
Personal Delivery to any INTEGRIS Health location.
If picking up your requested records, INTEGRIS Health will validate identity by signature or by one of the following forms of identification:
Acceptable IDs Include:
Personal Representatives should provide documentation to prove legal representation such as:
Medical record copy fees may be applied as below pursuant to federal regulation 45 CFR 164.524(c)(4).
X-rays, photographs, images, or pathology slides are a flat rate of $5.00 each.
Please allow up to 30 days from the date of discharge for record processing before requested copies will be available.
Questions? Please call Health Information Management at 877-778-7211
