The "Speak Up" program urges patients to get involved in their care.
If you have a concern that you believe has not been appropriately addressed by INTEGRIS Health, you have the right to notify The Joint Commission, the Oklahoma State Department of Health, or the Oklahoma Quality Improvement Organization, KEPRO regarding any concern about the quality of care provided, safety of care provided, or safety of the environment in which care is provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters can notify our regulatory agencies via any of the following methods:
Joint Commission
By Mail:
Division of Accreditation Operations
Operations Office of Quality Monitoring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
By Phone:
1-800-994-6610
By Fax:
1-630-792-5636
On The Web:
jointcommission.org
By Email:
complaint@jointcommission.org
Oklahoma State Department of Health
By Mail:
Mailing Address:
Oklahoma State Department of Health
Medical Facilities
123 Robert S. Kerr. Ave Suite 1702
Oklahoma City, OK 73102-6406
By Phone:
405-426-8470
By Email:
medfaccomplaints@health.ok.gov
BFCC-QIO - KEPRO
By Mail:
5201 West Kennedy Blvd.
Suite 900
Tampa, FL 33609
By Phone:
1- 888-315-0636
By Fax:
1-844-878-7921
